Class Policies & Procedures
Class Policies & Expectations
1. Arrive before class starts. If you are late, you will not be allowed into the class.
Out of respect for instructors and other students, late arrivals are not permitted to participate in class. Our classes are short, and it is unfair to make other people wait or repeat the beginning of class for a late student. If you are late, your class fees will not be refunded. If you know you will be a few minutes late, call the front desk if possible. On occasion, circumstances may allow a class to start a few minutes late for you.
2. Bring photo ID.
Please bring your TechShop ID whenever you come to TechShop; you will need it to access the shop. If you are not a TechShop member, bring another form of photo ID, such as a driver's license or school ID.
3. Dress appropriately for the shop area in which you're working.
TechShop wants to ensure that you build your dreams safely. For this reason, we have designated a dress code and require that safety equipment be worn in certain areas of the shop. Please read the following and dress appropriately for your class:
- Closed toe shoes must be worn at all times, in all areas.
- In areas that involve working with high temperatures, like welding, metal casting and powder coating, long-sleeved shirts and long pants are required. Clothing should be made from natural fibers or leather, so it doesn't melt if it contacts something hot.
- When using most power tools, especially drills, saws, mills and lathes, you must wear short-sleeved shirts, pull back long hair securely and remove any hanging jewelry.
- Check your class listing for mandatory and advisable safety equipment.
- Equipment or clothing listed as mandatory must be worn or used while working with that equipment or taking that class. TechShop will have loaner items for mandatory safety equipment, with the exception of shoes and other types of clothing. Many of these items will be for sale in the lobby; arrive early if you need to borrow or purchase safety gear.
- Equipment listed as advisable is a suggestion from TechShop, but not mandatory. These items are generally not available as loaners from TechShop. They may be for sale in the lobby.
For your own safety, you will not be allowed to attend class if your attire is deemed inappropriate. If you have any questions about your class or what to wear, please contact the TechShop location where your class is scheduled. Additional information about required and recommended safety equipment and clothing is listed in the class description online.
4. Be ready to participate. Please turn off your phone and join the class.
Your time is important. So is everyone else's. In order to maximize the class experience, you will need to be both physically and mentally present.
- Give your phone a break . . . turn it off when you get to class
- Students who are disruptive or distracted will be asked to leave the class, and they will need to take it again
Refunds & Class Cancellation Policy
- A refund or a class credit may be provided only if you call to cancel at least 24 hours in advance of the start of class*
- If you arrive after class has started, you will not be permitted to participate and your class fees will not be refunded
- If you fail to show up for a class, your class fees will not be refunded
- To request a refund, contact the TechShop location where the class is scheduled
* Note: Unlimited Class Pass and Maker SBU Pass holders will be charged a $50 no-show fee for cancellations made less than 24 hours before the start of class. In addition, because last-minute class cancellations have the potential to block other people from taking a class, all $50 no-show fees must be paid in full before the pass holder can take another class.
* Note: If you purchased your class on CourseHorse, TechShop's cancellation policy applies to your purchase. If you need help cancelling or have any questions, please visit the CourseHorse site in Washington, D.C. and contact their customer service team (email@example.com)